Shipping information

Purchased products shall be delivered to the address indicated by you in the order. Delivery is deemed completed when the Product is made available to the Customer at the address specified in the order form.

At the time of delivery of the purchased products by the courier, you are required to verify that the number of items being delivered corresponds to that indicated on the delivery note; and that the packaging and its seals are intact, undamaged, not wet or altered in any manner.

For each order, Furniture Mood shall invoice the purchased products by email or by post to you, pursuant to the applicable laws and regulations. The receipt and/or invoice will be based upon the information provided by you at the time of the order. No alterations to the receipt/invoice are possible after the receipt/invoice has been issued.

Delivery charges shall be borne by you and are indicated separately on the order form and invoice, unless otherwise provided.

You shall verify as soon as possible if the products received are incorrect (i.e., all or part of the goods delivered does not correspond to what was ordered) and/or incomplete. Without prejudice to the above, we kindly ask you to report to us any discrepancies detected within 2 business days after receipt of your order. Your failure to report this within 2 business days as of receipt of the order shall be equivalent to its full acceptance.